• Answer phones and follow-up as appropriate

• Retrieve and send mail and packages, prepare certified mail

• Oversee office supplies, maintenance, and setup

• Coordinate with Vendors/IT as needed

• Monitor office emails and reply or circulate as needed

• Scanning, maintenance of physical and virtual files

• Draft Letters (EL, Settlement, etc.) using Word

• Calendar calls and meetings in Outlook

• Produce Clio (software) reports, using Excel

• Send office email reminders and updates

• Track attorney registrations and insurance, as requested

• Bookings/logistics for firm events

• Organize photos for marketing

• Backup paralegals as needed

• Track potential clients, maintain records of referrals

• Receive payments in Clio, assist clients as needed

• Answer client questions, coordinate follow-up

• A/R calls as directed by Financial Director

• Enter expenses from statements

• Save/upload/email documents